Online Mediation Training (English)

Online mediation training course to become a certified mediator (m/f/d) as a virtual live online course

Focus on strategic mediation / interest management

Internationally recognised (IMI)

4 modules in virtual presence
1 modul on-site in Stuttgart, Hamburg, Berlin or Munich

Target group

Our online mediation training to become a certified mediator is aimed at executives and freelancers from all over the German-speaking world who would like to complete a professionally qualifying training independent of location.

 

Procedure

  • The first four modules take place live online in the virtual classroom (one module per month).
  • The fifth module with the final colloquium will take place in physical presence after the infection situation has eased, with participants having the flexibility to choose between different dates and locations.

This allows you to make the most of the current situation and open up new professional perspectives for 2021 – safely, sustainably and from the comfort of your own home. Whether you are in a phase of professional reorientation to improve your leadership skills or whether you want to work as a freelance or part-time mediator, a qualified mediation training with a legally protected title is a good choice in any case.

CONSENSUS Campus was one of the first training institutes for mediators to integrate digital mediation skills into its curriculum, long before the Corona crisis. Since we had to completely switch our training courses to a virtual format for several months in March 2020, we have continuously refined and improved our digital teaching methods. Our interactive instruction is as varied, lively, and quality-conscious in the virtual classroom as our physical face-to-face classes.

Because we place great emphasis on teaching you all facets of professional conflict mediation, every live online course we offer always includes a physical presence module. In this way, our mediation training prepares you for mediation in a real room just as thoroughly as for live online mediation, the most important current trend in the mediation landscape.

 

The course

Leadership is conflict resolution! This is all the more true when hierarchical structures become relative or dissolve. In project teams and when working in cross-company groups, it is increasingly important to achieve conflict solutions away from the hierarchical enforcement of formal power. It takes special skills to recognize a conflict, understand the different perspectives on it, and ultimately develop a solution. This solution is lasting if it is supported by all those involved.

Conflicts occur again and again in everyday business life. Conflicts are not a bad thing, but – apart from “pathological” special developments – an expression of the different interests and situations in which those involved find themselves. Conflicts are necessary to achieve progress – without critical debate, innovation and progress are inconceivable.

The skills needed to turn conflict into added value can be learned and practiced. Mediation as a structured process for the constructive resolution of conflicts is the most widely recognized method worldwide for resolving conflicts without the use of power and hierarchy, but rather through arguments, negotiation, the elaboration of interests and the search for a proposed solution that encompasses the different interests as comprehensively as possible.

 

International qualification

As the first training institute in Germany, we are proud to be pioneers in introducing international standards in our mediation training in Germany and to be part of an – through the International Mediation Institute (IMI) connected – international network. Individuals who successfully complete our mediation training are internationally qualified as mediators according to IMI standards. IMI standards include a wide range of competencies, a high number of practical exercises and feedback as well as supervision by experts from different fields of mediation work.

 

What you will learn

With the training course to become a certified mediator (m/f/d), the CONSENSUS Campus offers further training geared precisely to these requirements.

In five concentrated teaching units of three days each with practical exercise and application cases, you will acquire the skills you need for leadership away from the hierarchy.

At the same time, through this course – in conjunction with a supervised recognition case – you will acquire a legally recognized additional professional qualification that will provide you with the necessary qualification for your current or a continuing task and, of course, if you want to work freelance in the field of mediation and conflict management.

We will provide you with the comprehensive knowledge you need to work successfully and effectively in project teams, in cross-company groups and other non-hierarchical structures. At the same time, by completing all of the required deliverables of the training course, you will attain an additional formal qualification that you will need in order to exercise a qualified professional activity as a certified mediator.

The current legal situation states the following: In Germany, any mediator may call himself/herself a mediator if he/she provides “appropriate training and regular continuing education” on his/her own responsibility. The designation of certified mediator, on the other hand, has been legally protected since 2012 by Section 5 (2) of the Mediation Act. Since September 1st, 2017, all persons may call themselves certified mediators if they can prove, by means of a meaningful certificate from a training institution, that they have

  • have successfully completed a training course of at least 120 attendance hours, the content of which is precisely specified by a legal ordinance and
  • have mediated a practical case during the training course or within one year thereafter and reflected on it in an individual supervision session.

 

Module Structure

The 120-hour basic training consists of 5 modules. Starting with the introduction to mediation, we then deal with communication skills as well as conflict and negotiation skills on a psychological basis and the role of law.

Module 1: Introduction to mediation: (virtual module) – 24 hrs.

Module 2: Phases of mediation, methods: (virtual module) – 24 h

Module 3: Psychology in mediation: (virtual module) – 24 h

Module 4: Law in mediation: (virtual module) – 24 h

Final module: Negotiation, own mediation style and final colloquium: (module in presence) – 24 h

 

Your takeaways

On completion of the training, you will be able to deal constructively with exceptional situations, such as conflicts with colleagues, in a team, with employees and in private, and to bring about successful economic solutions.

With the successful completion of our in-service 120-hour basic training course, you will fulfill the requirements for a training course that complies with the legal ordinance. We will certify this in the form of a certificate of completion.

After you have mediated or co-mediated a recognized case and received a supervision certificate, CONSENSUS Campus will issue you a certificate stating that you are entitled to use the title of certified mediator.

You are then responsible for ensuring that you retain the title on a permanent basis in accordance with the requirements of the Certified Mediator Ordinance (ZMediatAusbV) by completing four additional supervised practice cases and regular continuing education courses.

 

Please note that this training course will only take place if there are at least 6 participants.

 

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CONSENSUS Campus In Stuttgart

Location Stuttgart (module 5)

CONSENSUS GMBH

Königstrasse 40
D – 70173 Stuttgart

Location Hamburg (module 5)

CONSENSUS GMBH

Neuer Wall 10 / Ecke Jungfernstieg
D – 20354 Hamburg

Location Berlin (module 5)

CONSENSUS GMBH

Charlottenstraße 24
D – 10117 Berlin

Location Munich (module 5)

CONSENSUS GMBH

Hermann-Sack-Straße 3
D – 80331 München

Live Online Modules (modules 1 -4)

module 1: Friday, 17.09. – Sunday, 19.09.2021

module 2: Friday, 15.10. – Sunday, 17.10.2021

module 3Friday, 19.11. – Sunday, 21.11.2021

module 4: Friday, 10.12. – Sunday, 12.12.2021

Seminar dates to choose from for the 5th module with final colloquium

module 5: Friday, 21.01. – Sunday, 23.01.2022

Locations: tbc

Additional dates at various locations will be announced regularly. 

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Seminar times

Live Online Modules (modules 1 – 4)
Friday: 2 pm – 8 pm
Saturday: 9 am – 7 pm
Sonntag: 9 am – 5 pm

Presence Module (module 5)
Friday: 2 pm – 8 pm
Saturday: 9 am – 7 pm
Sonntag: 9 am – 5 pm

Investment

The participation fee for the training course to become a certified mediator with a focus on strategic mediation and interest management totals € 3,675.00. Payment in four installments is possible. Whoever pays the total amount within 14 days after billing at once, receives € 75.00 discount. The training course is exempt from VAT.

Eligibility Requirements

  • University degree and/or at least five years’ relevant professional experience
  • Minimum age 26 years
  • Curriculum vitae submission
  • Positive admission interview
  • Very good knowledge of the English language

What is special about our training?

  • International recognition (IMI)
  • Small group of participants with approx. 10 participants
  • Additional free training opportunities during and after the training (online seminars)
  • Listed at mediator-finden.de for one year free of charge
  • 60-90 minutes one-on-one coaching session on “Online marketing for mediators” with MH Marketing GmbH (https://mathiasheineke.de/)
  • Moderated platform for collegial exchange during and after training
  • Active, interesting alumni network
  • Competence and certificate “Online Mediation” included
  • Possibility (depending on availability) to sit in on real mediation cases
  • Free snacks and drinks on seminar days
  • Detailed scripts and working materials
  • Possibility to book an add-on practice package: guarantee of a mediation case and subsequent supervision (depending on availability)

Online Mediation training (english)

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We are there for you

Your contact persons

Sabrina Beichter

Sabrina Beichter is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Alexandra Kieffer

Alexandra Kieffer is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Info

Reach out to us!

Do you have any questions about our courses? Arrange a personal free consultation appointment now:

Call us

0 800 333 7707 (free)

Your skills as a mediator

With our training you cover a wide range of competencies based on knowledge, skills and self-reflection:

What our graduates say:

"A strong format, paired with optimal course support, has made mediator training an absolute win for me. I am fit for mediation. Thanks to the whole CONSENSUS team."

Christina Ehms
Graduate of the training course to become a certified mediator, April 7, 2019

I liked the various offers in the modules best. The techniques have been explained or demonstrated so well that I am already incorporating many into my work.

Rotraud Konca
Certified mediator. Head of Equal Opportunities Office at the University of Hohenheim, 02.09.2018

The different lecturers, varied seminar days and the different backgrounds of the participants make the course particularly great and worth experiencing. On the side of CONSENSUS there was an open ear for all questions and concerns.

Ann-Kathrin Balle
Graduate training course - certified mediator, February 2020
- FORCAM GmbH

Varied and exciting topic modules, carried out by very competent trainers, have made mediation training a great pleasure.

Eva H.
Graduate training course - certified mediator, February 2020
- DFROST

In mediator training, care was taken to ensure that all participants were actively involved in the tasks, discussions and practical cases. It was also possible to bring in own case studies from everyday work.

Vanessa H.
Graduate training course - certified mediator, February 2020

An excellent deepening of my competence in dealing with conflicts in working life. Helps to learn specific instruments. But also practice from a meta perspective with a helpful look at embedding the conflict. Recommendable!

Ute G.
Graduate training course - certified mediator, February 2020

I found this training really successful. It absolutely met my expectations. It will have a lasting effect in my life. I realized how important it is to respond to interests and needs and how different the perceptions can be.

Thomas Tröster
Graduate mediation training Stuttgart, February 2020

The team of lecturers is extremely competent and experienced. In addition to knowledge, tips & practical examples, we were also provided with above-average snacks, cakes, coffee and drinks. Thank you for the exciting & pleasant time!

Felix B.
Graduate in mediation training Stuttgart, February 2020

One of the most valuable trainings in my life. Both privately and in business, a new way in which conflicts can be solved methodically and practically. It confirms how much the focus is on people and their needs.

Graduate of the mediation course Stuttgart, February 20200

I liked the course very much because not only theory but also a lot of practical exercises were done to be able to apply the theoretical knowledge. It was very varied and educational.

Natalie P.
Graduate in mediation training Stuttgart, February 2020

Why CONSENSUS Campus is for you

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Real experts - real practical cases

All CONSENSUS trainers are experienced, practicing mediation professionals from the CONSENSUS team, which analyzes processes, develops strategies and carries out customized interventions for clients from business and administration. They come to your training seminar directly from a team building workshop, a coaching or a business mediation they just conducted. From time to time you even have the opportunity to attend a conflict resolution process in practice or an in-house workshop. As a result, you learn directly at the interface to practice and benefit from current CONSENSUS cases.

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Mediation training 4.0

At CONSENSUS Campus we prepare you for the most important future trends in mediation. This includes mediation in agile structures as well as live online mediation, which suddenly became indispensable due to the corona crisis and has become increasingly important on the market. Even in our basic training, we teach you essential digital skills in our virtual classroom. The personal encounter on site is and remains the focus of our training. With our innovative blended learning concept, you will learn the most important methods so that you, as a mediator, can work empathetically with conflicting parties in both real and virtual space. So you are crisis-proof and fit for the future.

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Small learning groups with a lot of variety and personal support

At CONSENSUS Campus you will be part of a small learning group of up to eight participants enjoying the personal, customized support of your trainers and mentors. We value a lively, entertaining curriculum: presentations in the plenary alternate with interactive exercises and role-playing games. You will be taught by different experts from our team and at the same time have a constant contact person who will accompany you throughout your learning journey and above all support you with case work. You will benefit from the diversity of our team, get to know the different facets of mediation and always have a common thread.

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Scientifically based curriculum

Together with experts from the field, renowned scientists design your curriculum and visit your training seminar. This is how we ensure that the latest findings from communication science, psychology and research on the impact of mediation are conveyed to you. You will not only receive a tool box, but also an in-depth understanding of how and why your methods work.

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International orientation and networking

The CONSENSUS team is active all over Europe and teaches in several major German cities, with an additional Brussels Campus in the planning stage. Thanks to our participation in the annual mediation competition of the International Chamber of Commerce in Paris, we cultivate our contacts with leading mediators from all over the world. As the first training institute in Germany, we are proud to be pioneers adapting international standards in our mediation training and being part of an international network connected through the International Mediation Institute (IMI). Individuals who successfully complete our training program will be recognised as IMI Qualified Mediators. This way, you will become part of an extensive network of alumni and CONSENSUS mediators who maintain a lively collegial and professional exchange after completion of their training. In addition to German-language courses, we are the only training institute in Germany to offer English-language mediation training. As part of the mediation training, we promote intercultural competence and a look outside the box.

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Find your own practical cases: We help you!

Towards the end of your training, prospective mediators are particularly concerned with one question: How do I get my own first cases now? To support you in this, CONSENSUS Campus is cooperating with mediator-finden.de, a specialized online search portal for mediation. As a CONSENSUS Campus graduate, you have the opportunity to be listed free of charge for one year on the respected platform www.mediator-finden.de with a personal profile, your photo, and a link to your homepage, in the upscale "Profi" contract model including expanded search functions. This increases your chances of gaining practical experience as a mediator in the shortest possible time, of finding your recognition case for initial certification and/or further cases for obtaining your title.

To make your Internet presence authentic and appealing to future clients, CONSENSUS Campus will give you another special gift at the conclusion of your mediation training: a 60-90 minute one-on-one coaching session on "Online marketing for mediators - how do I build my first client base?" The experienced consultants of the company MH Marketing GmbH (https://mathiasheinke.de/) will show you professional ways how to present yourself authentically on the internet and how to get new mandates and orders regularly and reliably via digital processes. The consultants of MH Marketing support both newcomers and advanced users with decades of experience in the market.

When you book our Add-on Practice Package, we guarantee to provide you with your own mediation or co-mediation case within one year of completing the basic course plus we carry out the subsequent supervision, so that together with the training course you will meet all the requirements for the title of "Certified Mediator". CONSENSUS makes it easy for you to start practicing as a mediator!

FAQ

Frequently asked questions

1. How do the module weekends work?

The mediation training comprises 5 modules, each with 24 hours of instruction. As a rule, lessons take place in the centrally located training rooms of CONSENSUS Campus. The learning unit for live online mediation is taught in the virtual classroom. The respective modules take place on weekends at intervals of approx. 4 weeks. On Fridays the first day of the seminar starts at 2 p.m. and ends at 8 p.m. Saturdays are from 9 a.m. to 7 p.m., including a long lunch break. The last day on Sunday is from 9 a.m. to 5 p.m.

2. What are the requirements for mediation training?

Prerequisites for participation in mediation training are a completed academic education and / or at least five years of relevant professional experience, a minimum age of 26 years and the submission of a curriculum vitae. In a telephone or personal admission interview, our training manager Dr. Imke Wulfmeyer ensures that all participants fit into the group in terms of their qualifications. Open questions from interested parties can also be discussed.

3. What happens if I miss a module weekend?

CONSENSUS CAMPUS is represented in various cities (Stuttgart, Hamburg, Berlin etc.). We offer our participants the possibility to switch between the training groups of the different locations for individual modules if they cannot attend a module in their own training group for health, professional or private reasons. If there are free places available there, it is possible to complete the corresponding module in one of the parallel courses at another CONSENSUS CAMPUS. Alternatively, the missed module weekend can be made up in a later training course. The training courses usually take place twice a year.

4. What are the main focuses of mediation training at the CONSENSUS Campus?

The CONSENSUS Campus lecturers have different professional backgrounds and focuses. An interdisciplinarity from law, communication science, psychology, economics, etc. makes sure to consider different aspects of mediation. The lecturers work in different fields of mediation: business mediation, family mediation, but also coaching and team mediation.

5. What does "strategic mediation / interest management" mean?

Because CONSENSUS acts as a consultant in commercial companies and organizations, certain priorities are set even during basic training: We see conflict management and conflict prevention as a strategy for companies and organizations to meet the challenges of a changing working environment. With mediatic competence, interest-based solutions can be developed for in-house projects, for personnel development and for negotiations with contractual partners. These aspects are particularly interesting for the participants in our mediation training because many of them would like to use the skills acquired in this training at their workplace or for their future career in the company.

6. Who are the CONSENSUS Campus trainers?

CONSENSUS CAMPUS trainers have different professional backgrounds and focuses. An interdisciplinarity from law, communication science, psychology, economics, etc. ensures that different aspects of mediation are considered. All CONSENSUS CAMPUS trainers are trained and practising mediators working in different fields of mediation: Business mediation, family mediation, intra-company mediation and mediation in the public sphere.

7. What is part of the training - in addition to the 120 hours of classroom instruction?

In order to successfully complete the training course to become a certified mediator, a self-mediated case (in the course of the year after completion of the training) as well as a case-by-case supervision and corresponding case documentation are required - in addition to the 120 hours of classroom instruction at the CONSENSUS CAMPUS. CONSENSUS CAMPUS offers all graduates the exclusive and free option of being registered on the https://konsens-fuer-alle.de/listen platform in order to find their case of recognition for the first-time certification and / or other cases for obtaining their title .

8. What is covered by the course fees?

What is covered by the course fees?
The course fee covers the 120 hours of classroom instruction on the CONSENSUS CAMPUS. In addition, we offer "add-on" packages that include the mediation of the first practical case and supervision.

9. Who do I get supervision from?

CONSENSUS CAMPUS conducts supervision for the graduates of our mediation training for a fee. All trainers can be booked for supervision. If the required qualification is proven, supervision can also be carried out by external supervisors.

10. How can the course fee be paid?

The course fee can be paid in one installment or in four installments for a small surcharge.

11. International Standards

As the first training institute in Germany, we are proud to be pioneers adapting international standards in our mediation training and being part of an international network connected through the International Mediation Institute. Individuals who successfully complete our training program will be recognised as IMI Qualified Mediators.  The International Mediation Institute (IMI) is a non-profit initiative driving transparency and standards in mediation, worldwide. With the Vision of Professional Mediation Worldwide: Promoting Consensus and Access to Justice, the IMI sets and achieves high mediation standards, convenes stakeholders and parties, promotes understanding and adoption of mediation, and disseminates skills for parties, counsel, and mediators. IMI Standards cover a wide range of competencies, a great amount of practical exercises and feedback as well as supervision by experts from different working fields of mediation. IMI’s quality standards are established and maintained by IMI’s Independent Standards Commission (ISC), a 70+ strong body of users including highly experienced mediators, leading judges, providers, trainers and educators from 27 countries.


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