Online Mediation Training (English)

Online mediation training course to become a certified mediator (m/f/d) as a virtual live online course

Focus on strategic mediation / interest management

Internationally recognised (IMI)

4 modules in virtual presence
1 modul on-site in Stuttgart, Hamburg, Berlin or Munich

Target group

Our online mediation training to become a certified mediator is aimed at executives and freelancers from all over the German-speaking world who would like to complete a professionally qualifying training independent of location.

 

Procedure

  • The first four modules take place live online in the virtual classroom (one module per month).
  • The fifth module with the final colloquium will take place in physical presence after the infection situation has eased, with participants having the flexibility to choose between different dates and locations.

This allows you to make the most of the current situation and open up new professional perspectives for 2021 – safely, sustainably and from the comfort of your own home. Whether you are in a phase of professional reorientation to improve your leadership skills or whether you want to work as a freelance or part-time mediator, a qualified mediation training with a legally protected title is a good choice in any case.

CONSENSUS Campus was one of the first training institutes for mediators to integrate digital mediation skills into its curriculum, long before the Corona crisis. Since we had to completely switch our training courses to a virtual format for several months in March 2020, we have continuously refined and improved our digital teaching methods. Our interactive instruction is as varied, lively, and quality-conscious in the virtual classroom as our physical face-to-face classes.

Because we place great emphasis on teaching you all facets of professional conflict mediation, every live online course we offer always includes a physical presence module. In this way, our mediation training prepares you for mediation in a real room just as thoroughly as for live online mediation, the most important current trend in the mediation landscape.

 

The course

Leadership is conflict resolution! This is all the more true when hierarchical structures become relative or dissolve. In project teams and when working in cross-company groups, it is increasingly important to achieve conflict solutions away from the hierarchical enforcement of formal power. It takes special skills to recognize a conflict, understand the different perspectives on it, and ultimately develop a solution. This solution is lasting if it is supported by all those involved.

Conflicts occur again and again in everyday business life. Conflicts are not a bad thing, but – apart from “pathological” special developments – an expression of the different interests and situations in which those involved find themselves. Conflicts are necessary to achieve progress – without critical debate, innovation and progress are inconceivable.

The skills needed to turn conflict into added value can be learned and practiced. Mediation as a structured process for the constructive resolution of conflicts is the most widely recognized method worldwide for resolving conflicts without the use of power and hierarchy, but rather through arguments, negotiation, the elaboration of interests and the search for a proposed solution that encompasses the different interests as comprehensively as possible.

 

International qualification

As the first training institute in Germany, we are proud to be pioneers in introducing international standards in our mediation training in Germany and to be part of an – through the International Mediation Institute (IMI) connected – international network. Individuals who successfully complete our mediation training are internationally qualified as mediators according to IMI standards. IMI standards include a wide range of competencies, a high number of practical exercises and feedback as well as supervision by experts from different fields of mediation work.

 

What you will learn

With the training course to become a certified mediator (m/f/d), the CONSENSUS Campus offers further training geared precisely to these requirements.

In five concentrated teaching units of three days each with practical exercise and application cases, you will acquire the skills you need for leadership away from the hierarchy.

At the same time, through this course – in conjunction with a supervised recognition case – you will acquire a legally recognized additional professional qualification that will provide you with the necessary qualification for your current or a continuing task and, of course, if you want to work freelance in the field of mediation and conflict management.

We will provide you with the comprehensive knowledge you need to work successfully and effectively in project teams, in cross-company groups and other non-hierarchical structures. At the same time, by completing all of the required deliverables of the training course, you will attain an additional formal qualification that you will need in order to exercise a qualified professional activity as a certified mediator.

The current legal situation states the following: In Germany, any mediator may call himself/herself a mediator if he/she provides “appropriate training and regular continuing education” on his/her own responsibility. The designation of certified mediator, on the other hand, has been legally protected since 2012 by Section 5 (2) of the Mediation Act. Since September 1st, 2017, all persons may call themselves certified mediators if they can prove, by means of a meaningful certificate from a training institution, that they have

  • have successfully completed a training course of at least 120 attendance hours, the content of which is precisely specified by a legal ordinance and
  • have mediated a practical case during the training course or within one year thereafter and reflected on it in an individual supervision session.

 

Module Structure

The 120-hour basic training consists of 5 modules. Starting with the introduction to mediation, we then deal with communication skills as well as conflict and negotiation skills on a psychological basis and the role of law.

Module 1: Introduction to mediation: (virtual module) – 24 hrs.

Module 2: Phases of mediation, methods: (virtual module) – 24 h

Module 3: Psychology in mediation: (virtual module) – 24 h

Module 4: Law in mediation: (virtual module) – 24 h

Final module: Negotiation, own mediation style and final colloquium: (module in presence) – 24 h

 

Your takeaways

On completion of the training, you will be able to deal constructively with exceptional situations, such as conflicts with colleagues, in a team, with employees and in private, and to bring about successful economic solutions.

With the successful completion of our in-service 120-hour basic training course, you will fulfill the requirements for a training course that complies with the legal ordinance. We will certify this in the form of a certificate of completion.

After you have mediated or co-mediated a recognized case and received a supervision certificate, CONSENSUS Campus will issue you a certificate stating that you are entitled to use the title of certified mediator.

You are then responsible for ensuring that you retain the title on a permanent basis in accordance with the requirements of the Certified Mediator Ordinance (ZMediatAusbV) by completing four additional supervised practice cases and regular continuing education courses.

 

Please note that this training course will only take place if there are at least 6 participants.

 

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More Information

CONSENSUS Campus In Stuttgart

Location Stuttgart (module 5)

CONSENSUS GMBH

Königstrasse 40
D – 70173 Stuttgart

Location Hamburg (module 5)

CONSENSUS GMBH

Neuer Wall 10 / Ecke Jungfernstieg
D – 20354 Hamburg

Location Berlin (module 5)

CONSENSUS GMBH

Charlottenstraße 24
D – 10117 Berlin

Location Munich (module 5)

CONSENSUS GMBH

Hermann-Sack-Straße 3
D – 80331 München

Live Online Modules (modules 1 -4)

module 1: Friday, 17.09. – Sunday, 19.09.2021

module 2: Friday, 15.10. – Sunday, 17.10.2021

module 3Friday, 19.11. – Sunday, 21.11.2021

module 4: Friday, 10.12. – Sunday, 12.12.2021

Seminar dates to choose from for the 5th module with final colloquium

module 5: Friday, 21.01. – Sunday, 23.01.2022

Locations: tbc

Additional dates at various locations will be announced regularly. 

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Seminar times

Live Online Modules (modules 1 – 4)
Friday: 2 pm – 8 pm
Saturday: 9 am – 7 pm
Sonntag: 9 am – 5 pm

Presence Module (module 5)
Friday: 2 pm – 8 pm
Saturday: 9 am – 7 pm
Sonntag: 9 am – 5 pm

Investment

The participation fee for the training course to become a certified mediator with a focus on strategic mediation and interest management totals € 3,675.00. Payment in four installments is possible. Whoever pays the total amount within 14 days after billing at once, receives € 75.00 discount. The training course is exempt from VAT.

Eligibility Requirements

  • University degree and/or at least five years’ relevant professional experience
  • Minimum age 26 years
  • Curriculum vitae submission
  • Positive admission interview
  • Very good knowledge of the English language

What is special about our training?

  • International recognition (IMI)
  • Small group of participants with approx. 10 participants
  • Additional free training opportunities during and after the training (online seminars)
  • Listed at mediator-finden.de for one year free of charge
  • 60-90 minutes one-on-one coaching session on “Online marketing for mediators” with MH Marketing GmbH (https://mathiasheineke.de/)
  • Moderated platform for collegial exchange during and after training
  • Active, interesting alumni network
  • Competence and certificate “Online Mediation” included
  • Possibility (depending on availability) to sit in on real mediation cases
  • Free snacks and drinks on seminar days
  • Detailed scripts and working materials
  • Possibility to book an add-on practice package: guarantee of a mediation case and subsequent supervision (depending on availability)

Online Mediation training (english)

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We are there for you

Your contact persons

Sabrina Beichter

Sabrina Beichter is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Alexandra Kieffer

Alexandra Kieffer is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Info

Reach out to us!

Do you have any questions about our courses? Arrange a personal free consultation appointment now:

Call us

0 800 333 7707 (free)

Your skills as a mediator

With our training you cover a wide range of competencies based on knowledge, skills and self-reflection:

What our graduates say:

"A strong format, paired with optimal course support, has made mediator training an absolute win for me. I am fit for mediation. Thanks to the whole CONSENSUS team."

Christina Ehms
Graduate of the training course to become a certified mediator, April 7, 2019

I liked the various offers in the modules best. The techniques have been explained or demonstrated so well that I am already incorporating many into my work.

Rotraud Konca
Certified mediator. Head of Equal Opportunities Office at the University of Hohenheim, 02.09.2018

The different lecturers, varied seminar days and the different backgrounds of the participants make the course particularly great and worth experiencing. On the side of CONSENSUS there was an open ear for all questions and concerns.

Ann-Kathrin Balle
Graduate training course - certified mediator, February 2020
- FORCAM GmbH

Varied and exciting topic modules, carried out by very competent trainers, have made mediation training a great pleasure.

Eva H.
Graduate training course - certified mediator, February 2020
- DFROST

In mediator training, care was taken to ensure that all participants were actively involved in the tasks, discussions and practical cases. It was also possible to bring in own case studies from everyday work.

Vanessa H.
Graduate training course - certified mediator, February 2020

An excellent deepening of my competence in dealing with conflicts in working life. Helps to learn specific instruments. But also practice from a meta perspective with a helpful look at embedding the conflict. Recommendable!

Ute G.
Graduate training course - certified mediator, February 2020

I found this training really successful. It absolutely met my expectations. It will have a lasting effect in my life. I realized how important it is to respond to interests and needs and how different the perceptions can be.

Thomas Tröster
Graduate mediation training Stuttgart, February 2020

The team of lecturers is extremely competent and experienced. In addition to knowledge, tips & practical examples, we were also provided with above-average snacks, cakes, coffee and drinks. Thank you for the exciting & pleasant time!

Felix B.
Graduate in mediation training Stuttgart, February 2020

One of the most valuable trainings in my life. Both privately and in business, a new way in which conflicts can be solved methodically and practically. It confirms how much the focus is on people and their needs.

Graduate of the mediation course Stuttgart, February 20200

I liked the course very much because not only theory but also a lot of practical exercises were done to be able to apply the theoretical knowledge. It was very varied and educational.

Natalie P.
Graduate in mediation training Stuttgart, February 2020

Why CONSENSUS Campus is for you

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Real experts - real practical cases

All CONSENSUS trainers are experienced, practicing mediation professionals from the Consensus team, which analyzes processes, develops strategies and carries out tailor-made interventions for customers from business and administration. You come to your training seminar directly from a team building workshop, coaching or business mediation. From time to time you even have the opportunity to sit in on conflict resolution in practice or an in-house workshop. As a result, you learn directly at the interface to practice and benefit from current CONSENSUS cases.

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Lots of variety and personal care

At CONSENSUS Campus you will enjoy personal, individual support from your trainers and mentors. We value a lively, entertaining curriculum: Lectures in plenary sessions alternate with interactive exercises and role-playing games. You will be taught by various experts from our team and at the same time have a permanent contact person who will accompany you on your learning journey and, above all, support you with casework. You benefit from the diversity of our team, get to know the different facets of mediation and always have a common thread.

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Mediation training 4.0

At CONSENSUS Campus we prepare you for the most important future trends in mediation. This includes mediation in agile structures as well as live online mediation, which has suddenly become indispensable due to the Corona crisis and is becoming increasingly important in the market. We teach you essential digital skills in our virtual classroom even during basic training. The personal encounter on site is and remains the focus of our training. With our innovative blended learning concept, you will learn the most important methods so that you can work empathetically with conflicting parties as a mediator in real and virtual space. So you are crisis-proof and fit for the future.

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Find your own practical cases: We will help you!

Towards the end of the training, prospective mediators are particularly concerned with one question: How do I get my first cases now? To support you in this, our trainers, who are experienced mediators in various areas such as business, science, psychology and law, are available for exchange. In addition, CONSENSUS Campus cooperates with mediator-machen.de, a specialized online search portal for mediation. As a CONSENSUS Campus graduate, you have the opportunity for one year to be listed with a personal profile, your photo and the link to your homepage on the respected platform www.mediator-machen.de, in the upscale contract model "Profi" including extended search functions. In this way you increase your chances of gaining practical experience as a mediator in the shortest possible time, of finding your recognition case for initial certification and/or other cases for obtaining your title.

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University certificate

Our training courses are certified by the ISM International School of Management. After successful completion, participants receive a university certificate, which is awarded by CONSENSUS and the ISM.

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International orientation and networking

The CONSENSUS team is active throughout Europe (Erasmus+ project) and internationally (international mediation training) and teaches in several major German cities. As the first training institute in Germany, we are proud to be pioneers in the adaptation of international standards in our mediation training and to be part of an international network connected by the International Mediation Institute (IMI). Our training courses are certified by the IMI. This makes you part of an extensive network of alumni and CONSENSUS mediators who maintain a lively collegial and professional exchange even after completing the training. In addition to the German-language courses, we are the only training institute in Germany to also offer English-language mediation training. As part of the mediation training, we promote intercultural competence and thinking outside the box.

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Scientifically based curriculum

Together with experts from the field, renowned scientists design your curriculum and attend your training seminar. In this way, we ensure that you are provided with the latest findings from communication science, psychology and mediation research. Not only do you get a toolbox, you also get a deep understanding of how and why your methods work.

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After the training you will become part of our alumni network!

Networking and regular training are free for our alumni! After completing your mediation training, you will become part of a far-reaching, international network of CONSENSUS campus alumni, the International Mediation Campus alumni and CONSENSUS mediators, who exchange professional and collegial information. Again and again we offer alumni evenings in virtual space and on site at our locations. We invite our alumni exclusively and free of charge to moderated peer supervision or exciting webinars on various topics related to mediation and conflict management. Of course, we will issue you with further training certificates for participation, which you need to obtain the title "certified mediator". If you would like to go further in depth or specialize after completing your training, we offer advanced and advanced courses for a fee, e.g. B. Mediation in business and organizations, family mediation or coaching for mediators. In this way, you can obtain a qualification that goes beyond the “certified mediator”, e.g. B. according to the standards of the Quality Association Mediation (QVM) founded by the five leading professional associations.

FAQ

Frequently asked questions

1. How do the module weekends work?

The mediation training comprises 120 hours: 5 modules, each with 24 hours of instruction. The face-to-face classes take place in the centrally located training rooms of the CONSENSUS Campus. The live online mediation learning unit is taught in the virtual classroom.

2. What are the requirements for mediation training?

Requirements for participation in the mediation training are a completed academic education and/or at least five years of relevant professional experience, a minimum age of 24 years and the submission of a curriculum vitae.

3. What happens if I miss a module weekend?

CONSENSUS CAMPUS is represented in various locations. We offer our participants the opportunity to switch between the locations for individual modules. This may be the case if a participant is unable to attend the module for health reasons or is prevented from attending for professional or other reasons. In these cases it is possible to complete the corresponding module on another CONSENSUS CAMPUS (depending on availability).

4. What is the focus of mediation training on the CONSENSUS campus?

The CONSENSUS CAMPUS lecturers have different professional backgrounds and specializations. An interdisciplinarity from law, communication science, psychology, economics, etc. ensures that different aspects of mediation are considered. The lecturers work in different fields of mediation: business mediation, family mediation, but also coaching and team mediation.

5. Who are the CONSENSUS Campus trainers?

The CONSENSUS Campus trainers have different professional backgrounds and specializations. An interdisciplinarity from law, communication science, psychology, economics, etc. ensures that different aspects of mediation are considered. All CONSENSUS Campus trainers are trained and practicing mediators from different fields of mediation: business mediation, family mediation, internal mediation and mediation in public spaces.

6. What is included in the training (besides 120 hours of classroom instruction)?

In order to successfully complete the training course to become a certified mediator, in addition to the 120 hours of classroom instruction on the CONSENSUS CAMPUS, a self-mediated case (in the course of the year after completion of the training) as well as individual case supervision and corresponding case documentation are required.

7. What is covered by the course fees?

The course fees include the training course according to the ZMediatAusbV to become a certified mediator (m/f/d) with 120 hours of attendance spread over five three-day modules, all teaching materials and the implementation of the final colloquium.

8. Who will I receive supervision from?

CONSENSUS CAMPUS carries out supervision for the graduates of our mediation training itself for a fee. All of our trainers can be booked for supervision. However, anyone who is experienced and active in the field of mediation/coaching can offer supervision. With proof of the necessary qualifications, the supervision can also be carried out by external supervisors. A corresponding documentation afterwards should provide information about the activities of the supervisor. You can find more information about supervision HERE.

9. How can the course fee be paid?

The course fee can be paid all at once or in four installments for a small surcharge.

10. How are the advanced courses (business or family mediation) structured?
48 hour specialist seminar (6 full days) in a fixed learning group, as a compact summer course or 2 times 3 days at the weekend

  • Theoretical input, practical exercises and role plays
  • Methodological competence with regard to the special constellations
  • Psychodynamic background, psychological factors
  • Legal framework, dealing with experts and lawyers
  • Final colloquium

32 hours of group supervision (2 times 2 days, can be booked individually, e.g. if own cases need to be discussed, on site or virtually)

  • Self-reflection, role clarity, dealing with critical issues
  • Work on the participants' own cases

Support for 20 hours of intervision in self-organized groups, question and answer sessions, practice cases, zoom rooms

11. What does QVM Standard mean?
The Qualityverbund Mediation (QVM) is an amalgamation of the board members from the mediation associations BAFM, BMWA, DFfM and DGM (»BBBDD associations« ). The aim is to create a joint seal of quality with higher requirements, based on the "minimum standard" of the certified mediator, into which all association standards flow - regardless of association membership. The QVM standard requires:

  • 200-hour training course (or 80-hour advanced course to the 120-hour basic course)
  • 20 hours of intervision (peer group work)
  • Final project, e.g. B. in the form of a written work (10-20 p.)
  • Documentation of a real mediation case after individual supervision within one year of completion
  • A total of five real mediation cases totaling 25 hours, which were reflected in individual supervision (including the case documented after the training) and two of which must be concluded with an agreement
12. International standards (IMI)
As the first training institute in Germany, we are proud to be pioneers in introducing international standards in our mediation training in Germany and part of one - through the International Mediation Institute (IMI) affiliated - international network. Individuals who successfully complete our mediation training are eligible for IMI Qualified Mediators recognition receive. The IMI standards include a wide range of competencies, a large number of practical exercises and feedback as well as supervision by experts from different fields of mediation. IMI's quality standards are set and maintained by the IMI Independent Standards Commission (ISC), a more than 70-member body of experienced mediators, judges and trainers from 27 countries.
13. What certificates will I receive after completing the training?
Anyone who has completed mediation training at CONSENSUS CAMPUS

  • the certificate "Certified Mediator" according to the German Ordinance (ZMediatAusbV)
  • a university certificate for mediation training (awarded by ISM International School of Management and CONSENSUS)
  • A certificate of recognition of international standards of training (certified by IMI International Mediation Institute)

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