Online Mediation Training (English)

Target group

Our online mediation training to become a certified mediator is aimed at executives and freelancers from all over the German-speaking world who would like to complete a professionally qualifying training independent of location.

Procedure

• The first four modules take place live online in the virtual classroom (one module per month).
• The fifth module with the final colloquium will take place in physical presence after the infection situation has eased, with participants having the flexibility to choose between different dates and locations.

This allows you to make the most of the current situation and open up new professional perspectives for 2021 – safely, sustainably and from the comfort of your own home. Whether you are in a phase of professional reorientation to improve your leadership skills or whether you want to work as a freelance or part-time mediator, a qualified mediation training with a legally protected title is a good choice in any case.

CONSENSUS Campus was one of the first training institutes for mediators to integrate digital mediation skills into its curriculum, long before the Corona crisis. Since we had to completely switch our training courses to a virtual format for several months in March 2020, we have continuously refined and improved our digital teaching methods. Our interactive instruction is as varied, lively, and quality-conscious in the virtual classroom as our physical face-to-face classes.

Because we place great emphasis on teaching you all facets of professional conflict mediation, every live online course we offer always includes a physical presence module. In this way, our mediation training prepares you for mediation in a real room just as thoroughly as for live online mediation, the most important current trend in the mediation landscape.

The course

Leadership is conflict resolution! This is all the more true when hierarchical structures become relative or dissolve. In project teams and when working in cross-company groups, it is increasingly important to achieve conflict solutions away from the hierarchical enforcement of formal power. It takes special skills to recognize a conflict, understand the different perspectives on it, and ultimately develop a solution. This solution is lasting if it is supported by all those involved.

Conflicts occur again and again in everyday business life. Conflicts are not a bad thing, but – apart from “pathological” special developments – an expression of the different interests and situations in which those involved find themselves. Conflicts are necessary to achieve progress – without critical debate, innovation and progress are inconceivable.

The skills needed to turn conflict into added value can be learned and practiced. Mediation as a structured process for the constructive resolution of conflicts is the most widely recognized method worldwide for resolving conflicts without the use of power and hierarchy, but rather through arguments, negotiation, the elaboration of interests and the search for a proposed solution that encompasses the different interests as comprehensively as possible.

International qualification

As the first training institute in Germany, we are proud to be pioneers in introducing international standards in our mediation training in Germany and to be part of an – through the International Mediation Institute (IMI) connected – international network. Individuals who successfully complete our mediation training are internationally qualified as mediators according to IMI standards. IMI standards include a wide range of competencies, a high number of practical exercises and feedback as well as supervision by experts from different fields of mediation work.

What you will learn

With the training course to become a certified mediator (m/f/d), the CONSENSUS Campus offers further training geared precisely to these requirements.

In five concentrated teaching units of three days each with practical exercise and application cases, you will acquire the skills you need for leadership away from the hierarchy.

At the same time, through this course – in conjunction with a supervised recognition case – you will acquire a legally recognized additional professional qualification that will provide you with the necessary qualification for your current or a continuing task and, of course, if you want to work freelance in the field of mediation and conflict management.

We will provide you with the comprehensive knowledge you need to work successfully and effectively in project teams, in cross-company groups and other non-hierarchical structures. At the same time, by completing all of the required deliverables of the training course, you will attain an additional formal qualification that you will need in order to exercise a qualified professional activity as a certified mediator.

The current legal situation states the following: In Germany, any mediator may call himself/herself a mediator if he/she provides “appropriate training and regular continuing education” on his/her own responsibility. The designation of certified mediator, on the other hand, has been legally protected since 2012 by Section 5 (2) of the Mediation Act. Since September 1st, 2017, all persons may call themselves certified mediators if they can prove, by means of a meaningful certificate from a training institution, that they have

• have successfully completed a training course of at least 120 attendance hours, the content of which is precisely specified by a legal ordinance and
• have mediated a practical case during the training course or within one year thereafter and reflected on it in an individual supervision session.

Module Structure

The 120-hour basic training consists of 5 modules. Starting with the introduction to mediation, we then deal with communication skills as well as conflict and negotiation skills on a psychological basis and the role of law.

Module 1: Introduction to mediation: (virtual module) – 24 hrs.

Module 2: Phases of mediation, methods: (virtual module) – 24 h

Module 3: Psychology in mediation: (virtual module) – 24 h

Module 4: Law in mediation: (virtual module) – 24 h

Final module: Negotiation, own mediation style and final colloquium: (module in presence) – 24 h

Your takeaways

On completion of the training, you will be able to deal constructively with exceptional situations, such as conflicts with colleagues, in a team, with employees and in private, and to bring about successful economic solutions.

With the successful completion of our in-service 120-hour basic training course, you will fulfill the requirements for a training course that complies with the legal ordinance. We will certify this in the form of a certificate of completion.

After you have mediated or co-mediated a recognized case and received a supervision certificate, CONSENSUS Campus will issue you a certificate stating that you are entitled to use the title of certified mediator.

You are then responsible for ensuring that you retain the title on a permanent basis in accordance with the requirements of the Certified Mediator Ordinance (ZMediatAusbV) by completing four additional supervised practice cases and regular continuing education courses.

Please note that this training course will only take place if there are at least 6 participants.