Training as an inhouse Conflict Contoller – Winter 2020

An effective form of prophylactic conflict work in the company is the training of in-house employees to become conflict controllers.

4 seminars – 2 days each

This course will be held in German language.

The training course

In order to prevent conflicts in the company, CONSENSUS has developed the training of in-house employees to become conflict guides. Employees are trained in such a way that they can be the contact person for conflicts, and conflict controllers know which measures make sense to resolve the conflict.

What you learn from us

Employees are trained to become conflict controllers and learn the skills to recognize and classify conflicts and techniques to resolve conflicts. The training teaches the following topics in the context of 5 modules: types of conflict, mediation and other clarification procedures, psychological factors of a conflict and learned techniques, and reflect on one’s own behavior.

What you can do afterwards

Conflict pilots themselves set a good example in their environment.
Most employees consider being a conflict pilot an appreciation.

On Request

Seminar dates

Di. 06.10. & Mi. 07.10.2020
Di. 08.12. & Mi. 09.12.2020
Mi. 10.02. & Do. 11.02.2021
Mi. 14.04. & Do. 15.04.2021

Investment

The participation fee amounts to EUR 1,900 plus VAT

Training as a conflict pilot

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This course will be held in German language.

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We are there for you

Your contact persons

Sabrina Beichter

Sabrina Beichter is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Alexandra Kieffer

Alexandra Kieffer is responsible for training supervision / coordination at CONSENSUS Campus. She will be happy to answer all your questions about our educational offers.

Info

How to reach us

Do you have any questions about our courses? Arrange a personal free consultation appointment now:

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Call us

0 800 333 7707 (free)

What our graduates say:

"A strong format, paired with optimal course support, has made mediator training an absolute win for me. I am fit for mediation. Thanks to the whole CONSENSUS team."

Christina Ehms
Graduate of the training course to become a certified mediator, April 7, 2019

I liked the various offers in the modules best. The techniques have been explained or demonstrated so well that I am already incorporating many into my work.

Rotraud Konca
Certified mediator. Head of Equal Opportunities Office at the University of Hohenheim, 02.09.2018

The different lecturers, varied seminar days and the different backgrounds of the participants make the course particularly great and worth experiencing. On the side of CONSENSUS there was an open ear for all questions and concerns.

Ann-Kathrin Balle
Graduate training course - certified mediator, February 2020
- FORCAM GmbH

Varied and exciting topic modules, carried out by very competent trainers, have made mediation training a great pleasure.

Eva H.
Graduate training course - certified mediator, February 2020
- DFROST

In mediator training, care was taken to ensure that all participants were actively involved in the tasks, discussions and practical cases. It was also possible to bring in own case studies from everyday work.

Vanessa H.
Graduate training course - certified mediator, February 2020

An excellent deepening of my competence in dealing with conflicts in working life. Helps to learn specific instruments. But also practice from a meta perspective with a helpful look at embedding the conflict. Recommendable!

Ute G.
Graduate training course - certified mediator, February 2020

I found this training really successful. It absolutely met my expectations. It will have a lasting effect in my life. I realized how important it is to respond to interests and needs and how different the perceptions can be.

Thomas Tröster
Graduate mediation training Stuttgart, February 2020

The team of lecturers is extremely competent and experienced. In addition to knowledge, tips & practical examples, we were also provided with above-average snacks, cakes, coffee and drinks. Thank you for the exciting & pleasant time!

Felix B.
Graduate in mediation training Stuttgart, February 2020

One of the most valuable trainings in my life. Both privately and in business, a new way in which conflicts can be solved methodically and practically. It confirms how much the focus is on people and their needs.

Graduate of the mediation course Stuttgart, February 20200

I liked the course very much because not only theory but also a lot of practical exercises were done to be able to apply the theoretical knowledge. It was very varied and educational.

Natalie P.
Graduate in mediation training Stuttgart, February 2020

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Real experts - real practical cases

All consensus trainers are experienced, practicing mediation professionals from the consensus team, which analyzes processes, develops strategies and carries out tailored interventions for clients from business and administration. You come to your training seminar directly from the team building workshop, coaching or from business mediation. From time to time you even have the opportunity to attend a conflict resolution in practice or an in-house workshop. As a result, you learn directly at the interface to practice and benefit from current consensus cases.
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Mediation training 4.0

At the Consensus Campus we prepare you for the most important future trends in mediation. This includes mediation in agile structures as well as live online mediation, which suddenly became indispensable due to the corona crisis and has become increasingly important on the market. Even in our basic training, we teach you essential digital skills in our virtual classroom. The personal encounter on site is and remains the focus of our training. With our innovative blended learning concept, you will learn the most important methods so that you, as a mediator, can work empathetically with conflicting parties in both real and virtual space. So you are crisis-proof and fit for the future.

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Small learning groups with a lot of variety and personal support

With us you will learn individually supervised in small groups. We value a lively, entertaining program: presentations in the plenary alternate with interactive exercises and role-playing games. You will be taught by different experts from our team and at the same time have a constant contact person who will accompany you throughout your learning journey and above all support you with case work. You will benefit from the diversity of our team, get to know the different facets of mediation and always have a common thread.
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International orientation and networking

The consensus team travels all over Europe and teaches in several major German cities. In addition, training is planned in Brussels. Thanks to our participation in the annual mediation competition of the International Chamber of Commerce in Paris, we maintain contacts with leading mediators from all over the world. In this way, you become part of an extensive network of alumni and consensus mediators who exchange professional and collegial ideas even after their training. In addition to German-language courses, we are the only training institute in Germany to offer English-language mediation training. As part of the mediation training, we impart intercultural competence and a look outside the box.
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Scientifically based curriculum

Together with experts from the field, well-known scientists design your curriculum and come to you in the training seminar. This is how we ensure that the latest research results from communication science, psychology and mediation effects research are conveyed to you. You will not only receive a tool box, but also an in-depth understanding of how and why your methods work.
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Find your own practical cases: We help you!

As a consensus campus alumni, you have the exclusive and free option of being registered on the https://konsens-fuer-alle.de/listen platform and thus increasing your chances of gaining practical experience as a mediator in the shortest possible time, your case of recognition for initial certification and / or other cases for obtaining your title. When you book our add-on practice package, we even guarantee you your own mediation or co-mediation case within one year of completing the basic course and carry out the subsequent supervision, so that you, together with the training course, meet all the requirements for the title of "Certified Mediator" respectively. Consensus makes it easier for you to start practicing as a mediator!

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